Battenfeld machines are often used over several decades and for a great variety of tasks. Therefore, it is all the more important for our customers to be able to fall back on a reliable service partner. A competent partner who works fast, flexibly and effectively.
We at Battenfeld customer service know only too well of the enormous pressure imposed on plastics processors today in terms of costs, quality standards and tight delivery schedules. Accordingly we see it as our prime responsibility to keep our customers’ machines working continuously and with optimal performance. Our service engineers ensure maximum uptime whilst our application and technology specialists are there to optimize cycle times and quality standards.
Your Battenfeld service will take care of your machinery throughout its entire life cycle. Amongst other aspects, this includes professional start-up, practical training of machine operators, preventive inspections and maintenance, technical support (hotlines and web services), reliable supply of spare parts, control system upgrades, retrofits, adaptations for relocation and modernization of used machinery.
You won’t find us everywhere, but rather we are located precisely where you need us. Together with our service partners worldwide, we have more than 200 service engineers on all continents working towards your success. This we do with extensive know-how, many years of experience and strong commitment.
We do it. For your success.